How can you apply artificial intelligence digital transformation in supply chain management? Thus, let us discover how. But first, let us have a brief definition of both.
What are Artificial Intelligence and Digital Transformation?
Artificial intelligence involves the creation of machines or software that can perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages. Also, you can apply artificial intelligence for various purposes. For instance, ranging from business use to cyber-security.
Digital transformation is a continuous process of disruptive technology innovation that requires differentiating capabilities, mindset change, business model transformation, process change, and culture change to reach higher levels of customer value. It is an approach that helps organizations adapt to disruptive technologies and business models by doing things differently.
How can you apply artificial intelligence digital transformation in supply chain management?
You can apply artificial Intelligence and digital transformation in supply chain management in various ways, for example:
1. Warehousing Management
In warehousing management, you can apply it by the use of robots. For instance, robots that are capable of picking up items from warehouse shelves, packing them in cases, and loading them onto trucks This process helps to overcome the limitations that humans have in handling the huge amount of products that are being transported into trucks.
2. Risk Management
On the other hand, in risk management, it is by the use of machine learning algorithms. For example, to analyze historical data and creating models to forecast future activities related to risk assessment.
3. Supply Chain Management Planning
Artificial intelligence digital transformation in supply chain management planning can be for the optimization of supply chain operations. For example, by using intelligent algorithms that can simulate various possible scenarios for future events.
4. Customer Service
Artificial intelligence digital transformation in customer service is by the use of chatbots that can converse with customers on various topics related to product, order fulfillment, services, etc. Moreover, these artificial intelligence chatbots assist human customer support staff. Such as, by answering simple questions and suggesting links to online help or FAQs (Frequently Asked Questions).
5. Supply Chain Collaboration
Artificial intelligence digital transformation in supply chain collaboration is done by the use of big data analytics tools. Which also helps you to determine targeted suppliers for your goods, identify new markets, and optimize your inventory based on current conditions.
6. Planetary Logistics
A digital transformation in planetary logistics can be used for the optimization of space missions. Perhaps in the demand of delivery of cargo to the moon or other planets in outer space.
Machine learning algorithms can be used for supplier selection and procurement practices based on factors such as price, availability, quality, location, etc.
8. Contract Management
A digital transformation in contract management can be used for automating contracts between organizations with the help of smart contracts which are self-executing programs stored on blockchain networks and execute themselves when certain conditions are met which cannot be altered or modified by any party involved in the contract and once executed cannot be canceled or voided by any party involved in the contract either.