All about Digital Transformation

Tag: customer engagement

customer engagement tips

Customer Engagement Tips for Businesses

Here are customer engagement tips for businesses: Developing loyalty programs that reward repeat customers. Offering discounts and deals to people who buy things from you frequently. Providing information about your business that is engaging and relevant to your customers.  Tweaking your business processes so they make sense for customers and make it easier for them …

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customer engagement strategies

Digital Customer Engagement Strategies

Here are examples of digital customer engagement strategies: Social media marketing: Using Facebook, Twitter, Pinterest, Google+, and other sites to engage with customers and prospects. Content marketing: Publishing blog posts, ebooks, white papers, case studies, and other content that engages and informs your audience. Email marketing: Sending email newsletters and promotional offers to build relationships …

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increase customer engagement

Why Aim to Increase Customer Engagement?

You may be wondering what exactly is the benefit of why businesses should increase customer engagement? Many companies and organizations use customer engagement to: Achieve higher conversion rates, which helps increase sales. Drive more repeat business and referrals. Increase customer lifetime value (CLV). Increase your average order value (AOV). Improve customer loyalty and retention. Reduce …

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customer engagement

What is Customer Engagement?

Customer engagement is a concept that has been around for a long time, but it is becoming increasingly relevant as the world shifts from a business-to-business model to a business-to-consumer model.  In the past, companies had fairly strong control over consumers and their interactions with businesses. Now, as direct communication has been made easier through …

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